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Your Telecommunications Safeguards: Pointing you in the right direction
Safeguarding your access to telecommunications service
The Your Telecommunications Safeguards guide will help you understand what to do if you have a problem. It explains the consumer safeguards available under Australian Government legislation and regulation and how to access those entitlements. It outlines telecommunications service providers’ obligations to you, such as ensuring that connections and repairs are timely, and describes key Government initiatives to improve access to services.
Document ID: 62492 | Last modified: 15 April 2008, 3:59pm