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4 ICT and innovation
The purpose of this section is to examine the relationship between ICT and innovation in manufacturing businesses. The contribution of ICT to business innovation is examined from the perspectives of sustained change and improvement in manufacturing process, product development, supply chain management and the development of new business models.
It becomes clear that ICT and business innovation are closely coupled and the ability to capture the opportunities of innovation are contingent on approaches to investment and management of ICT capability.
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