Nigel

The benefits include a more flexible workforce that does not require additional transport infrastructure because they will commute less often, by being able to work remotely. Increased productivity, with greater access to more comprehensive data, faster.

You ensure this is more likely by having a faster, cheaper consumer broadband network; that allows IP video streaming/IP Voice without degradation of data rates; with reasonable data allowances that don't run out the first day you use your fast service.

Tax incentives to stay technically up to date; such as the recently scrapped laptop deductions. More technical law enforcement, with additional resources; cyber crime appears often not investigated until it crosses into physical realm (by which stage the horse has bolted).

Be involved in international police task forces to reduce organised crime groups, including money laundering, fraud/scams/identity theft. Actively seek criminals (honey pots) and track them back to their source. Invest in better decryption machines/software to allow police to (with warrants) to virtually break into criminal strongholds.

Reduce anonymity, most of the unsocial behaviour stems from this. This is challenging though, given identity theft and the criminals currently seeming more technically capable than the police.

Trying to filter the internet at any level other than directly at the local machine is not going to work and directs resources away from where they could be doing better work, a more technical Federal Police force.