KerryJ

This process is in serious need of transparency. If you want to credibly deny being overly zealous and restrictive -- then refusing to answer questions, keeping reports secret, starting controversial tests on Christmas Eve and future plans that include a secret blacklist are not the ways to go. In this Web 2.0 world - people use their networks to help them learn, find information and get results. Use your network of internet users, businesses, ISPs, geeks and techies -- don't just monitor the #nocleanfeed tag on social networking sites. Listen with respect and then share information. Open a dialogue. You've got a great network that would love to work with you. People are being disrespectful here and on the greater internet because you are not treating us with respect. Show that you're listening and share what you know. That's the power of the internet - to build networks of understanding and trust. Respectfully yours KerryJ