141 Langton Street Jacana 3047 Fax 9 309 3979 e-mail: Ian_Boucher@fc.ausom.net.au 12 August 1999 General Manager Film and Online Content Department of Communications, Information technology and the Arts GPO Box 2154 Canberra. ACT. 2601. Dear Sir / Madam, Please find my responses to the Discussion of Options paper on the Review into the Closed Captioning Requirements of the Broadcasting Services Act 1992. My reaction overall is that the paper does not do justice to the evidence provided by the many submissions, particularly those submissions by the captioning providers and the national Working party on Captioning. I put it to you that the submissions by the broadcasters, via FACTS and individually, have not given clear evidence that there are serious financial or technical problems that restrict or delay the introduction and expansion of captioning services when digital transmissions begin. I want to comment on particular sections of the Options paper that help support what I am saying. (attached) Thank you for letting me reply, and I hope that you are able to clearly understand my response and ensure the user community's needs (Deaf Australians) are strongly reflected in the final document. Sincerely, Ian Boucher Response to Options Paper - 'Review into captioning requirements of the BSA 1992. 2.9 Exemptions list or phase-in schedule and implications of 'real and demonstrated difficulties broadcasters face in implementing the captioning requirements'. There is no evidence that we are aware of any difficulties in captioning programs. We have already witnessed the successful production of closed captioning Australian-made (either via Australian Caption Centre and Channel 7), overseas adapted captioning (Line 21), open captions on SBS, live to air captioning (by various broadcasters) in sport, important events and political debates, etc. Channel 7 has announced it will caption the 2000 Olympics, a mammoth task, yet the Seven network clearly believe they can provide this service. The Australian Caption Centre submission also states that there is the technology to assist regional networks with captioning their programs. Therefore any real and demonstrated technical difficulties are un-substantiated. 2.10 - 2.12 USA and UK captioning phase-in program With the USA and UK, they are in fact phasing in to achieve captioning of all programs. We should be including a similar process with total captioning by 2005 as recommended by the National Working Party on Captioning. It is financially and technically achievable. 2.13 Live unscripted programs, sport and news updates There can seriously be no argument to support any difficulties broadcasters have with 'live unscripted programs, sport and news updates'. We already have seen plenty of evidence through live programs that have been successfully captioned, despite no script such as AFL Grand Finals, AFL Brownlow medal count, Princess Diana's funeral, Election debates, John Farnham's 50th Birthday concert and the forthcoming 2000 Olympics. We know there are plenty more to list. The broadcasters argument is baseless. 2.14 Captioning Costs and exemption of certain programs. Costs - captioning does cost money. However, with our understanding of the captioning costs in comparison to the overall production costs per program, captioning costs is minimal. Given the broadcasters annual profit margin, total captioning costs does not make sufficient impact to warrant any unfair hardship concerns. Exemptions - I take strong offence to the suggestion that Deaf TV viewers do not want or are not interested in the audio component of live sport. The audio content (captioned) is vital to an appreciation of the totality of the sporting exhibition. The same goes for Deaf people those who appreciate music and wish to access the verbal component. This was recently demonstrated with the John Farnham 50th birthday concert being captioned. It is our right, like all other people who can hear to enjoy and appreciate television and captioning the audio component is an essential part of providing the access to the television program. 2.15 Regional stations and costs The Federal government provided broadcasters with a free digital television licence as part of the deal to incorporate captioning in their programs. The Council believes that whilst there are obvious costs associated with provision of captioning to the programs, these overall costs are minimal and do not make sufficient dents into their profit margins. In fact, the reverse is more likely possible. As accessible captioned programs are provided, Deaf viewers will watch their programs thus improving the TV ratings. Ratings positively impact on income received from advertising which goes to the broadcasting station. 2.18 Level of captioning As stated in 1998, Channel 7 already provided 87% of prime time programs with captions and the ABC providing 60%. This demonstrates that technical and financial issues have no impact. We expect that all TV Broadcasters are more than capable of providing similar achievements to that of Channel 7 by 2001 and it is clear that 100% is attainable without seriously impacting on profit margins in the next few years. 2.19 BSA ss. 4(2) Phase-in period / exemptions I re-state that there is no clear evidence of any unnecessary or burdensome technical or financial issues confronted by broadcasters in relation to captioning of TV programs. The imposition argument is contradicted by the performance and willingness of Channel 7 to provide captioning to 87% of their prime time programs and also caption live-to-air sporting programs such as the AFL Grand Final and the forthcoming 2000 Olympics. There should be No phase-in period or exemptions, except as recommended by the National Working Party on Captioning. 3. Options I am not happy with the Options (1 - 4) as listed as they do not do justice to what is currently provided and what is possible with little technical or financial burden. However, Option 1 standard comes the closest and I would strenously oppose that 'live sport' and lyric (vocal) music be exempted. I do not make any comment on Options 2-4 as I do not support them. 4.4 Legislative amendments to caption programs outside of prime time. I re-state that I support the National Working Party on Captioning goal that all programs be captioned by 2005. Clearly, broadcasters are influenced by the community and others as to what program go to air and what is captioned. Channel 7's decision to caption the Sydney 2000 Olympics is a good example of community and other pressures encouraging them to do so. Standards need to illustrate what the community wants and in this case, they need to be mindful of what Deaf Australians want. The National Working Party on Captioning reflects Deaf Australians views. 4.5 Australian Drama It is my understanding that all Australian drama programs are currently or have been captioned. There should be no diluting of this achievement. 4.6 - 4.7 Children's programming I support the National Working Party on Captioning's view that all children's programs should be captioned by 2002. 4.9 - 4.10 Definition of News and Current Affairs I support the need for 'news and current affairs' to be defined. I believe that not only prime time news and current affair program, but also early morning news and current affairs (eg; Today show) and news updates / bulletins held thorough-out the day, should be captioned. 4.11- 4.15 Presentational Issues In regards to presentation standards for captioning, a code of practice should be adopted and agreed to. This will ensure that all captioning is presented in high quality, accurately and professionally. 4.16 - 4.17 Captioning functionality of TV receivers I re-state as a matter of urgency and ensuring the effectiveness of captioning being accessible to all Deaf Australians on all television receivers, that all receivers include the capacity to decode captioning data. I ask that this standard for captioning functionality be mandatory on all digital receivers. 4.18 - 4.21 Review I support a review before December 31, 2003. This provides broadcasters with ample time to ensure they are achieving the performance required by the standards and allow for quick reflection and re-assessment in relation to technology change, etc. Thank you. Ian Boucher